The Narnia Estate
815-836-8617
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The Narnia Estate is set back in a beautiful and enchanting 55-acre wooded area. Perfect for wedding ceremonies, receptions, private parties and corporate events, Narnia Estate will wow you with its charm and whimsy. The inviting landscape and lifelike sculptures and figurines offer great photo opportunities. The facility can host 50 - 250 guests, and a $3 discount per plate is offered for off-season events, January 15 - May 15. The staff is eager to please and wants to make sure that your special day is as memorable and perfect as you dreamed it would be.
- Fax: 815-836-8654
- Hours: Office: Tue - Sat, 9am - 5pm; Sun, Mon, closed
- Handicap Accessible: The parking lot is flat and offers a ramp into the facility.
- Founding Date: Nov 01 2006
- Payments accepted: Cash, Personal Check
- Parking: Free lot
- Services (party and event services): Beverages and Bartending, Catering, Decor/Themes, Event Planners, Venues
- What's your customer service philosophy?: The goal at Narnia Estate is to make your event one of the most beautiful and memorable days, one that you and your guests will be talking about for years to come.
The venue is very beautiful for an outdoor wedding. Additionally they have a fine backup in the reception tent in the event of bad weather. Our wedding was held indoors because of storms (the thunder added a bit of drama to the actual ceremony). The Narnia staff was very helpful and accomadating in all the arrangments and the ceremony was wonderful.
The problem began at the reception. The first three tables were served chicken breast which was raw inside!. Of course the kitchen was immediately notified and there ensued a delay of about one hour before the remainder of the 189 guests were served their main course. Consequently the evening's programme was a train wreck (guests have to be out by 11:00pm).
I understand problems happen in kitchens (a bad oven in this case). But at around $70 per guest, you expect a higher class kitchen service. Believing we had not gotten value for what we paid, I approached the management about compensation. I suggested 20% and they offered 5%. Because friends in the entertainment and service industries stated that 20% was quite appropriate, I replied that I did not think 5% at all fair. They responded by asking what sort of compensation I would think fair to not post any negative comments on the internet. I replied that I had no interest in that level of discussion and that they should do what they believed was good. Since that time no compensation has been forthcoming.